Privacy policy

General
This page outlines the Terms of Service and Privacy Policy applicable to the website ramot-lv.com, operated by Ramot LV. By browsing the site, you agree to these terms. The terms may change at any time without prior notice. Any updated terms take effect immediately upon being published on this page.

Professional Content
The content published on this website may include professional information related to therapy, biology, and more. It is shared to convey knowledge and experience, but it does not constitute professional advice. Ramot L.V. or anyone acting on its behalf bears no responsibility for any damage (business, personal, or medical) that may result from the use of content on this website and will not be obligated to compensate or indemnify any individual, business, or organization.

Copyrights
All content on this website is the property of Ramot L.V. or used under license (E&OE). This includes, but is not limited to: designs, images, videos, source code, audio clips, text, and more. It is strictly prohibited to copy, reproduce, rewrite, edit, alter, redistribute, sell, or make any other use of this content beyond browsing the site. Copyright infringement may lead to legal action.

Website Performance Disruptions
We do our best to maintain the smooth and continuous operation of the site. However, from time to time, disruptions may occur due to upgrades, technical issues, force majeure, and other reasons. Siman Tov Marketing is not responsible for any damages that may allegedly result from such disruptions.

Blocking and Removing Users
The website owner, the company it represents, or anyone acting on its behalf reserves the right to block or remove users suspected of engaging in harmful activity (business-related, physical, digital, etc.) toward the site, its parts, its operators, its owners, or related business activities. Blocking may be carried out through digital or legal means.

Monitoring and Tracking Tools
This site includes legally permitted digital monitoring tools, such as pixels, cookies, analytics systems, and more. These tools are used to improve the site’s marketing and branding performance. They are created and managed by third-party companies not affiliated with the site owner. All collected data is strictly anonymous. Siman Tov Marketing will not share this data with any third party or use it for any purpose other than what is legally permitted.

User Contact
This site offers various ways for users to contact its representatives, such as contact forms, phone numbers, and chat links. Siman Tov Marketing will handle user information according to the law, protect it by reasonable means, and will not sell or transfer it to any third party.

Legal Matters
Disputes between users and the website owner will be resolved in accordance with Israeli law and under the jurisdiction of Israeli courts.

Shipping, Cancellation, and Return Policy

At Ramot L.V., we are committed to providing a pleasant and fair shopping experience. Our cancellation and return policies follow the Israeli Consumer Protection Law.

Shipping Policy
The product is shipped via a third-party delivery service and is expected to arrive within 7 business days from the date of payment.
Delays may occur due to disruptions in the delivery service.

Order Cancellation
You may cancel your purchase within 14 days of receiving the product.
To cancel, please send a written request to: office@ramot-lv.com

Product Return Conditions
The product must be returned in its original packaging, undamaged, clean, and unused.
A valid receipt must be presented when returning the product.

Refunds
In the event of a cancellation, the payment will be refunded minus a cancellation fee of 5% of the transaction amount.
Refunds will be issued no later than 7 business days from the date of the cancellation notice and via the same payment method used for the original purchase.

Returns for Discounted or Promotional Products
For products purchased at a discount or as part of a promotion, the same return and cancellation policy applies as for full-priced items.

For additional questions or assistance, feel free to contact us by email at:
office@ramot-lv.com

We’re here to help at every step!